| Prerequisites |
|---|
| You’re familiar with the process of sending encrypted emails to users who don’t use encryption. |
| View the Send and Receive Overview guide to get more familiar with sending and receiving encrypted emails. |
When you send someone a password-protected email (typically recipients who don’t have any encryption software installed), the recipient will need the password you used to send the email.
Recipient’s side
Opening password-protected emails is a quite simple process. You can do that by following these steps:
1. When the recipient opens an email, there will be an Click here to Open Message button:
2. This button will take the recipient to a page where it’s required to enter the message password:
3. After clicking Decrypt, the message and its attachments (if any) will be decrypted:
If there were any attachments, the recipient will be able to download them.
What’s next?
Read about our Encrypted Contact Page to learn how our users can send and receive encrypted email even when both sides have no encryption software installed.